At p999com, your privacy is taken seriously. This Privacy Policy sets out exactly what personal data p999com collects from Pakistani players, how that data is used, who it may be shared with, how it is secured, and what rights you hold over your own information. Transparency is a core commitment of the p999com platform.
A plain-English summary of p999com's data practices before you read the full legal policy below.
p999com collects registration details, identity documents for KYC, transaction records, device and browser information, and customer support communications — only what is necessary to provide our Services.
Your data is used to operate your p999com Account, process PKR deposits and withdrawals, verify your identity, prevent fraud, comply with AML obligations, and improve our platform experience for Pakistani players.
p999com may share data with payment processors (JazzCash, EasyPaisa, banks), identity verification providers, and regulatory authorities where legally required. We never sell your personal data to advertisers or data brokers.
p999com uses industry-standard TLS/SSL encryption for all data in transit and AES-256 encryption for sensitive data at rest. Access to personal data is strictly limited to authorised p999com personnel on a need-to-know basis.
You have the right to access, correct, or request deletion of your personal data held by p999com. You may also request data portability or object to certain processing activities by contacting p999com's support team.
p999com uses session cookies and analytics tools to improve platform performance and personalise your experience. You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled.
p999com respects your right to control your personal information. Here is a summary of the rights you can exercise at any time.
You may request a copy of all personal data p999com holds about you at any time. We will respond within 30 days of a verified request.
If any personal data p999com holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
You may request that p999com restricts the processing of your personal data in certain circumstances, such as while a data accuracy dispute is being resolved.
Where processing is based on your consent or a contract, you may request your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
In this Privacy Policy, the following definitions apply unless the context requires otherwise:
p999com acts as the data controller in respect of all Personal Data collected from Players through the p999com Platform. As data controller, p999com determines the purposes and means of processing your Personal Data in accordance with this Privacy Policy and applicable data protection legislation.
If you have any questions about how p999com processes your Personal Data, or wish to exercise any of your rights described in Section 13 of this Policy, please contact p999com's designated data protection point of contact:
Data Protection Contact: [email protected] — please include "Data Protection Request" in your subject line for priority handling.
p999com collects the following categories of Personal Data from Players, collected only to the extent necessary for the purposes described in this Policy:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, photograph (for KYC) |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad) |
| Financial Data | JazzCash / EasyPaisa account references, bank account details (HBL, UBL, Meezan, Allied), transaction history in PKR, USDT wallet addresses |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps |
| Usage Data | Games played, bets placed, deposit and withdrawal patterns, pages visited on p999com, session duration |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions |
| Responsible Gaming Data | Deposit limits set, self-exclusion records, cooling-off period activations, session time reminder settings |
Minimum Necessary Principle: p999com applies a data minimisation approach. We only collect Personal Data that is directly relevant and necessary to deliver the p999com Services. We do not collect sensitive categories of data (such as health data or biometric data) except where strictly required for identity verification.
p999com collects Personal Data through the following means:
When you register an Account on p999com, complete KYC verification, make a deposit or withdrawal, contact p999com's support team, participate in promotions, or voluntarily provide information through any form on the Platform.
When you access and use the p999com Platform, certain Technical Data and Usage Data is automatically collected through Cookies, server logs, and similar tracking technologies. This data is collected regardless of whether you are logged in to your Account.
p999com may receive Personal Data about you from third-party identity verification providers used in the KYC process, payment processors such as JazzCash or EasyPaisa where transaction data is relayed back to p999com, and fraud prevention or AML screening services.
p999com processes your Personal Data on one or more of the following legal bases:
p999com uses the Personal Data it collects for the following purposes:
p999com does not sell, rent, or trade your Personal Data to any third party for marketing or commercial purposes. p999com may share your Personal Data only in the following limited circumstances:
To process your PKR deposits and withdrawals, p999com shares necessary financial data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and relevant USDT TRC20 network processors. These providers are contractually bound to use your data solely for payment processing purposes.
p999com uses regulated third-party KYC and AML screening services to verify player identity and meet its anti-money laundering obligations. Your identity documents and personal details may be shared with these providers as part of the verification workflow.
p999com may disclose Personal Data to regulatory bodies, law enforcement agencies, or courts where required to do so by law, pursuant to a valid legal order, or in connection with p999com's obligations under its international gaming licence.
In the event of a merger, acquisition, or sale of all or substantially all of p999com's assets, your Personal Data may be transferred to the acquiring entity, subject to equivalent data protection obligations being in place. You will be notified of any such transfer and your rights thereunder.
No Third-Party Marketing: p999com will never share your contact details, gaming history, or financial data with external marketing companies, data brokers, or unaffiliated advertisers. Your Personal Data is used exclusively to deliver and improve the p999com Services.
p999com uses the following categories of Cookies on its Platform:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, CSRF protection | No — essential for Platform operation |
| Functional | Remembering your language preference, game display settings, and responsible gaming tool selections | Yes — via browser settings |
| Analytics | Aggregate data on page visits, session duration, and feature usage to improve the p999com Platform | Yes — via browser settings |
| Fraud Prevention | Device fingerprinting and behavioural signals used to detect unauthorised access and bonus abuse | No — required for security |
You can control and delete Cookies through your browser settings at any time. Please note that disabling functional or analytics Cookies may affect the performance and personalisation features of the p999com Platform. Disabling strictly necessary Cookies will prevent you from logging in to your Account. Most modern mobile browsers — including those commonly used across Karachi, Lahore, and Islamabad — provide straightforward cookie management options in their privacy settings menus.
p999com retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, p999com will securely delete or anonymise your Personal Data in accordance with its internal data destruction procedures.
p999com implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Your Responsibility: While p999com takes all reasonable steps to secure your data on our end, the security of your Account also depends on you. Use a strong, unique password for your p999com Account, do not share your login credentials with anyone, and log out of your Account when using a shared device. If you suspect your Account has been compromised, contact p999com support immediately via live chat.
p999com operates under an international gaming licence, and some of the third-party service providers used by p999com — including identity verification and payment processing partners — may be located in, or process data in, jurisdictions outside Pakistan. Where Personal Data is transferred internationally, p999com ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law, including through contractual data protection clauses with the relevant third-party providers.
By creating an Account on p999com and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your Personal Data where necessary to provide the p999com Services, subject to the safeguards described in this section.
p999com's Services are strictly intended for individuals aged 21 years and above. p999com does not knowingly collect Personal Data from individuals under the age of 21. If p999com becomes aware that Personal Data has been collected from a person under 21, that data will be deleted immediately, the Account will be permanently closed, and any winnings will be voided.
Underage Access: If you have reason to believe that a person under the age of 21 has registered an Account on p999com or provided their personal information on our Platform, please contact us immediately at [email protected] so that we can take prompt action.
Subject to applicable data protection law, you have the following rights in relation to your Personal Data held by p999com. To exercise any of these rights, please contact p999com's support team with the subject line "Data Rights Request":
You have the right to request confirmation of whether p999com processes your Personal Data and, if so, to receive a copy of that data along with information about how it is processed. p999com will respond to a valid access request within thirty (30) days.
You have the right to request correction of any inaccurate Personal Data p999com holds about you, and to have incomplete data completed where relevant. Please note that correcting certain Account data (e.g., legal name) may require re-submission of KYC documents.
You may request that p999com deletes your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that p999com's AML and gaming licence obligations require certain data to be retained for defined periods even following Account closure; full erasure may therefore not always be possible.
You have the right to request restriction of processing in limited circumstances, including where you contest the accuracy of your Personal Data (during the period required for p999com to verify its accuracy) or where processing is unlawful but you prefer restriction over erasure.
Where processing is based on your consent or the performance of a contract with you, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
You have the right to object at any time to p999com processing your Personal Data for direct marketing purposes. You also have the right to object to processing based on legitimate interests, though p999com may continue processing where it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Where p999com's processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for marketing communications, use the unsubscribe link in any marketing email from p999com or contact our support team directly.
p999com may send you promotional communications — including information about bonuses, new games, PSL and cricket betting promotions, and exclusive p999com offers — by email or mobile notification, but only where you have provided your consent to receive such communications at the time of registration or subsequently through your Account settings.
You can opt out of marketing communications at any time by:
Please allow up to five (5) business days for opt-out requests to take effect across all p999com communication channels. Opting out of marketing communications will not affect transactional communications relating to your Account, such as deposit confirmations, withdrawal notifications, and security alerts, which are sent on the basis of contractual necessity.
The p999com Platform may contain references to third-party services — such as payment processors or gaming content providers — whose own privacy practices apply once you leave the p999com environment. p999com is not responsible for the privacy practices or content of any third-party websites or services. This Privacy Policy applies solely to Personal Data collected and processed by p999com through the p999com Platform at p999com.net.
p999com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, p999com will notify registered Players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the p999com Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how p999com protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way p999com processes your Personal Data, please contact us through any of the following channels:
p999com Data Protection Contact
Email: [email protected]
Live Chat: Available 24/7 via the p999com Platform
Response Time: Within 30 days of a verified written request
When submitting a data rights request, please include your registered Account email address and a clear description of your request so that p999com can verify your identity and process your request efficiently. p999com will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
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